New Booking Platform

New Booking Platform

The Excite Holidays booking platform had grown over the last 10-15 years into a complex application with features and code held together by legacy technologies. The new platform would be built using a new technology stack being rolled out across the shopping and booking product range with a chance...

Flights

The new flights shopping product was built by a small team: one front-end developer (angular), a business analyst, a back-end developer and product designer (myself). I reported directly to the CTO (who was enthusiastic about moving to a more user-centered design approach) and CEO (who was focused on the...

Accommodation

Improving the core product   The desire to design & build a new Accommodation offering came from the businesses desire to help our Travel agent customers have a cleaner and more usable experience when searching and booking hotels, apartments and other properties.   I reported directly to the CTO...

UI Asset/Component library

November 22, 2019

MedStart Rebuild

November 18, 2017

Working from a brief provided by the MedStart director to design up a new userflow and provide wireframes to the visual designer I set out gathering information about the existing UMAT coaching market. Splitting the market into direct competitors, secondary competitors and influencers I built a spreadsheet outlining each...

Mobile App Project

November 13, 2017

Based on our previous workshops and user research we uncovered major pain points and friction across the user journey. Following IDEO’s human centred design approach we moved into a more lean model as we started to develop prototypes and MVP’s which we could test and iterate across our user/customer...

Website UX Improvements

November 13, 2017

The Talent 100 website UX project began in September 2017 with the following objectives:   To streamline the online path to enrolment, making it easier for students and parents to discover and enrol with us all online. To increase qualified leads through more relevant content and better SEO. To...

Landing Page Lead Generation

November 13, 2017

New Learning Management System

November 13, 2017

One of my core responsibilities at Talent 100 was the design, launch and support of their new Learning Management System.   Having worked with the Blackboard LMS as a member of the Flexible Learning Team at UTS between 2002 – 2008 I had a solid background and experience to...

Student Dashboard

Feedback Reports

November 13, 2017

After our initial round of customer research and online mid-term surveys we discovered that one of our customer’s main pain points was the quantity and quality of student feedback received. Along with our parent interviews, 34% of our customers responded to our mid-term survey and told us if there...